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Privacy Policy
Magius Casino holds a licence issued by the Anjouan Gaming Authority. All transactions are protected by SSL encryption, and games are certified for fairness through RNG verification.
Information we handle
To provide online casino services, Magius Casino may handle information that identifies a player, relates to an account or is generated when the website is used. The information collected depends on the services used, the player’s interactions with the website and the checks required before or during an account relationship. Players should provide information that is accurate, complete and up to date.
Account and contact details
This may include a player’s name, date of birth, residential details, country of residence, username, account credentials, telephone details and email address. It may also include information provided when a player contacts support, makes a request, reports a problem or otherwise communicates with Magius Casino.
Identity and verification information
Where verification is required, Magius Casino may handle identity documents, proof of address, information about age and eligibility, and other details used to confirm that an account is being used lawfully and by the correct person. Verification information may also be used for security, responsible gambling, anti-fraud and financial crime prevention checks.
Payment and transaction information
Magius Casino may record deposits, withdrawals, wagers, winnings, account balances, payment method details, transaction references and related account activity. Payment providers may process sensitive payment information directly. Magius Casino may receive information needed to confirm a transaction without necessarily receiving complete payment credentials.
Technical, device and usage information
When a player visits or uses the website, technical information may be collected, such as an IP address, browser type, operating system, device identifiers, language settings, approximate location, referring pages, pages viewed, session details and information about how the website is used. This information can help maintain website security, identify unusual activity, troubleshoot faults and improve performance.
Cookies and similar technologies
The website may use cookies and similar technologies to keep the website functioning, remember preferences, support account sessions, understand website usage and help protect against fraud. Some cookies may be provided by service providers working on website functionality, analytics or security. Players can manage or restrict cookies through their browser settings. Blocking certain cookies may affect website features, account access or the way pages operate.
How and why information is used
Information is used for legitimate business, service, security and compliance purposes. Magius Casino only seeks to use information in a way that is relevant to the reason it was collected or to another compatible purpose. Typical uses include:
- Creating, maintaining and administering a player account.
- Providing casino services, processing gameplay activity and displaying account information.
- Processing deposits, withdrawals, refunds and other transactions.
- Confirming identity, age, eligibility and account ownership.
- Carrying out anti-fraud, anti-money laundering, security and risk checks.
- Detecting, investigating and preventing unauthorised access, suspicious activity, abuse or other prohibited conduct.
- Providing customer support, responding to questions and resolving complaints or technical issues.
- Understanding how the website is used so that features, content, accessibility and performance can be improved.
- Sending service messages about accounts, transactions, security, changes to services or other important operational matters.
- Sending marketing communications where this is permitted and where the player has provided, or has not withdrawn, the relevant consent or preference.
- Meeting legal, regulatory, tax, audit, accounting and record-keeping requirements.
- Protecting the rights, property, safety and security of players, Magius Casino and other people.
Where information is used for marketing, players can withdraw their consent or change their marketing preferences. Withdrawing consent does not affect processing that is needed to operate an account, complete transactions, maintain security or meet legal obligations. Players may still receive essential service communications while they hold an account or while an issue needs to be addressed.
Sharing information
Information may be shared where reasonably necessary to provide services, operate the website, process payments, complete verification, support security or meet legal obligations. This may include sharing relevant information with payment providers, identity and verification service providers, technology and hosting providers, customer support providers, professional advisers, fraud prevention services and other suppliers that assist with the website or its operations.
Service providers are expected to handle information only for appropriate purposes and to apply suitable safeguards. Information may also be disclosed where required or permitted by law, in response to a lawful request, to protect a person from harm, or to investigate suspected fraud, security incidents or unlawful activity. Magius Casino does not sell player information as a general business practice.
Storage, security and retention
Magius Casino uses reasonable administrative, technical and organisational measures to protect information against loss, misuse, unauthorised access, alteration and disclosure. These measures may include access controls, secure systems, monitoring, authentication processes and procedures for responding to suspected security incidents. No online service can guarantee that information will always be completely secure, so players should protect their account credentials and avoid sharing passwords or access codes.
Access to player information is limited to people and service providers who need it for an appropriate business, service, security or compliance purpose. Information may be processed or stored in Australia or another country where Magius Casino or its service providers operate. Where information is handled across borders, reasonable steps are taken to support appropriate protection and lawful handling.
Information is kept only for as long as it is reasonably needed for the purposes described in this Privacy Policy, unless a longer period is required or permitted. Some account, identity, transaction, communications, security and compliance records must be kept for a period required by law even after a player closes an account. When information is no longer required, it may be securely deleted, destroyed, anonymised or de-identified.
If a player believes that an account, device or payment detail has been compromised, the player should contact support promptly and take reasonable steps to secure the relevant account or device. Magius Casino may ask for information needed to confirm identity before discussing an account or making changes to personal information.
Your privacy rights and how to contact us
Depending on the circumstances and applicable requirements, players may have privacy rights relating to information held about them. These rights may include asking for access to personal information, requesting correction of inaccurate or incomplete information, asking for deletion of information that is no longer needed, and withdrawing consent to marketing communications. A request can also ask for an explanation of how information is being used.
Making a data request
Players can exercise their data rights by emailing support@magius-casino.wtf. The request should clearly explain what is being requested and include enough information for the relevant account to be identified. For security, Magius Casino may need to verify the requester’s identity before providing information, correcting records, deleting data or changing preferences.
- For access, ask for a copy or summary of the personal information held about you.
- For correction, identify the information that is inaccurate, incomplete or out of date and provide the correct details.
- For deletion, explain which information you want removed. Deletion may not be possible where records must be retained for legal, security, transaction or other legitimate purposes.
- To withdraw marketing consent, state that you no longer wish to receive marketing communications. You can also use an unsubscribe option where one is provided.
Magius Casino aims to handle privacy requests fairly and within a reasonable timeframe. Some requests may be limited or refused where responding would affect another person’s privacy, interfere with security or fraud prevention, conflict with a legal requirement, or require information that must be retained. If a request cannot be completed in full, an explanation will be provided where appropriate.
Changes to this policy
This Privacy Policy may be updated when services, technology, legal requirements or information-handling practices change. The latest version will be made available on the website, and material changes may be communicated through an appropriate account or service message. Players should review this page periodically to understand how information is handled.